Every workspace member has one of three roles. Admins can change a member's role at any time from the role dropdown in the member list.
Role
Seat required
What they can do
Admin
Yes
Full access to all workspace settings, member management, billing, compliance controls, integrations, and AI features. Can invite and remove members, change roles, and manage seat assignments. At least one admin must exist at all times.
Member
Yes
Access to all AI features on the platform (chat, assistants, workflows, translations, etc.). Cannot access workspace administration settings.
Viewer
No
Can log in and view limited content but cannot use AI features. Viewers do not consume a paid seat. Useful for users who are waiting to be assigned a seat.
Your workspace has a fixed number of seats included in your plan. Only users with a seat (Admins and Members) can use AI features. The current seat usage is shown as a progress bar in the member management section (e.g. 12 / 25).
A toggle in the member settings controls whether new users who join the workspace are automatically assigned a seat and the Member role.
Enabled (default): every new user who joins via invitation or invite link is automatically granted a seat and becomes a Member — as long as seats are available.
Disabled: new users join as Viewers without a seat. An admin must manually change their role to Member or Admin to grant a seat.
The same toggle also applies to users created via SCIM provisioning from Entra ID.
This is useful when you want to control costs or review new members before granting AI access.
Tip
When rolling out to a larger group, consider disabling auto-assign first and then assigning seats deliberately — this prevents seats from being consumed by people who haven't been actively onboarded yet.
If auto-assign is disabled or was turned on after users already joined as Viewers, you can bulk-assign seats using the Assign seats button in the toolbar. This promotes all current Viewers to Members, filling available seats on a first-come basis.
Go to Settings > Usage & Billing > Upgrade now. In the modal that opens click on Manage Subscription. You'll be forwarded to Stripe where you can increase or decrease the number of seats in your subscription
There are three ways to add new users to your workspace:
Method
Description
Email invitation
Enter one or more email addresses directly. The Send invitation by email switch lets you optionally skip the automatic email — the invitation is still created, but you'll need to notify the user another way.
Invite link
A shareable link for larger groups. There are separate links for Members and Admins — make sure you share the right one. Links can be regenerated at any time; the previous link becomes invalid immediately.
Email domain
All users with a matching domain join automatically (see below).
Attention
Never share the plain workspace address (e.g. app.meingpt.com/<your-workspace-id>) as an invitation. This URL is not a join link - for a user who isn't already a member, it leads to a new, personal account instead of joining your workspace. Always use an email invitation, the invite link, or email-domain auto-join instead.
The number of email invitations you can send depends on your subscription. These limits apply only to the Email invitation method; invite links and email-domain auto-joins are not affected.
Subscription
Limit
Trial
Up to 10 invitations total, for the lifetime of the trial
Business
Up to 50 invitations per day, resetting daily
Pilot and Enterprise
No limit
When a limit is reached, the invitation form shows the remaining quota and blocks further attempts.
If a user accidentally tries to register a second time with the same email address, no duplicate account is created. They are automatically signed into their existing account.
You can link a company email domain (e.g. @yourcompany.com) to your workspace. When a new user signs up with an email address matching that domain, they are automatically added to your workspace — no manual invitation required. Combined with the auto-assign seats toggle, new employees can get full AI access the moment they create their account.
Admins can set a workspace AI Coordinator that is visible to all members. This typically identifies the company internal employee or help-desk contact. Fields include name, email, phone, and additional notes.
The CSV button in the member list toolbar downloads a file containing the currently displayed members (respecting any active search or seat filter). The file includes the following columns:
Column
Description
id
Internal user ID
email
Primary email address
firstName
First name
lastName
Last name
isAdmin
yes if the user is a workspace admin, otherwise no
hasSeat
yes if the user holds a seat (Admin or Member), otherwise no
