Manage billing
Buy credits, set up auto-topup, maintain billing details, and export top-up history
You find the billing page for your workspace under Settings → Usage & Billing. It is only visible to workspace admins. From here you see your active plan, the remaining balance, and you can top up credits, set up auto-topup, and maintain your workspace's billing details.
If you're not yet familiar with what credits are and how they're consumed, read Concept first.
Workspace types
The type of your workspace determines how you can top up credits and which options are visible to you:
| Type | How it's billed | Who this is |
|---|---|---|
| Trial | Limited starter credits, no top-up | Newly registered workspaces for evaluation — phone verification required, expires after a short time or converts into a paid plan |
| Business | Stripe (credit card), self-service | Workspaces that clicked "Upgrade now" in-app — monthly billing |
| Enterprise | Through our sales team, often via invoice (Qonto) | Larger workspaces with individual contracts and possibly custom rate limits |
| Pilot / Adoption | Fixed-price pilot incl. workshops | Structured introduction phase, typically 3 months |
| Partner & Education | Special conditions | Channel partners and educational institutions — terms through sales |
If you're not sure which type your workspace is, it's shown at the top of the billing page. For a switch or upgrade, get in touch: sales@meingpt.com.
Subscriptions overview
The main page shows your current billing state:
- Active plan and term — when your plan starts and ends
- Remaining balance in euros (tracked internally in credits)
- Actions — top up credits, configure auto-topup, manage plan
- Top-up history with export (see below)
Top up via card
Clicking Buy credits opens a modal with five package sizes:
| Package | Amount | Credits |
|---|---|---|
| S | 5 € | 500 |
| M | 50 € | 5,000 |
| L | 250 € | 25,000 |
| XL | 500 € | 50,000 |
| XXL | 1,000 € | 100,000 |
These packages are billed via Stripe (credit card). Credits become available immediately after successful payment.
Hinweis
Immediate invoice: For every purchase, you automatically get a PDF invoice in the top-up history for download.
Top up via invoice
If your workspace is billed via invoice (Qonto), you can additionally buy credit packages on invoice. The Buy credits on invoice modal is only visible if you're eligible:
| Package | Amount | Credits |
|---|---|---|
| €500 | 500 € | 50,000 |
| €1,000 | 1,000 € | 100,000 |
| €2,500 | 2,500 € | 250,000 |
| €5,000 | 5,000 € | 500,000 |
| €10,000 | 10,000 € | 1,000,000 |
How it works:
Pick a package
Click Buy on the desired amount. Credits are credited to your workspace immediately.
Invoice follows by email
You receive the invoice over the next business days by email at your billing address. Payment term: 14 days (default value, individual agreements possible).
Questions?
Just reply to the invoice email — it goes to our accounting team.
Hinweis
Open invoices don't block purchases — as long as you have a longer list of open invoices, we'll show a warning in the modal so you keep an overview. With persistently unpaid invoices, our accounting may suspend access — please reach out to us early if you're running into bottlenecks.
Automatic top-up (auto-topup)
So your workspace doesn't suddenly run out of credits, you can enable automatic top-up. meinGPT will then top up your balance via a stored card whenever it falls below a defined threshold.
You find the setting under Settings → Usage & Billing → Automatic top-up.
Configuration
Enable
Flip the Active switch. Only then are the following fields evaluated.
Set the threshold (in credits)
As soon as your balance drops below this value, the top-up is triggered. Example: 1,000 credits threshold = top up as soon as less than 10 € remain.
Choose the top-up amount
The amount that is charged per top-up. Between 5 € and 2,000 €. Quick-select chips for 5 / 50 / 250 / 500 / 1,000 € are right there.
Select a payment method
One of your cards on file in Stripe. If you don't have a card yet, you can add one directly — the card is verified through the Stripe Customer Portal (setup mode, no immediate charge).
After saving, you see a confirmation box with the full rule: "When the balance drops below X credits, charge Y € to card Z automatically."
Status and behavior
- Cooldown between top-ups — meinGPT waits a minimum interval between two auto-topups, so a misbehaving counter can't cause duplicate charges.
- Last attempt — date, time, and outcome (succeeded or failed, with reason) of the last auto-topup execution are visible right on the page.
- Paused during trial — while your workspace is on trial or has no active subscription, auto-topup does not fire (you'll see a notice box if you've configured it nonetheless).
- Card deleted — if the saved card has been removed from Stripe, a warning appears, since the next top-up attempt would otherwise fail silently.
Hybrid: invoice billing + card for auto-topup only
If your workspace is billed via invoice (Qonto), you can still add a Stripe card just for auto-topup. Your main bill keeps going through Qonto; only the automatic reloading happens via card. The auto-topup page actively offers this hybrid mode if your workspace is in that constellation.
If you'd rather have auto-topup handled by invoice too, get in touch — we can set up a prepayment arrangement through our accounting.
Top-up history
Below your active subscriptions you find the top-up history — a complete list of all credit purchases and auto-topup executions.
Per row you see:
- Date and time
- Amount (in € and credits)
- Trigger — manual purchase (card or invoice) or auto-topup
- Status — succeeded, pending (invoice), failed
- Receipt — link to the invoice PDF (if available)
Export as CSV or XLSX through the button at the top right. Useful for your own accounting or cost-center reconciliation.
Maintain billing details
So invoices can be issued correctly, you maintain the legal and administrative data of your workspace under Settings → Billing details.
The fields are grouped into several blocks:
Display name
How your workspace appears in the platform and in lists. Independent of the legal company name, which you maintain in the block below.
Legal details
- Legal company name — appears on every invoice and contract
- Legal form — GmbH, AG, UG, e.V., Stiftung etc. (German legal entities), or equivalent
- Commercial / association register — required for registered entities
- Tax identification number
- VAT ID — for intra-Community transactions
- Small-business regulation — checkbox for customers not charging VAT (§19 UStG, German small-business rule)
- Leitweg-ID — required field for invoices to German federal authorities (XRechnung format)
Address
The contractor's registered office. If invoices should go to a different address than the company seat (e.g. accounting at a different location), check Send invoices to a separate address and add the billing address separately.
Invoice delivery
- Email addresses for invoices — any number, each will receive every invoice
- Purchase order reference — optional, appears as a reference on every invoice
- Contacts for accounting, data protection, and IT security — named contacts we reach out to for non-product topics (e.g. DPA updates, security audits, dunning notices)
Completeness indicator
At the top of the page, meinGPT shows whether all required fields are filled in:
- Complete — ready for invoicing
- Incomplete — a list of missing fields is visible; without completion, we can't issue correct invoices
Related pages
Concept
What credits are, how they're consumed, where the cents/euros stumbling block is.
All models
Detailed per-token and per-image prices for every model and service.
Cost calculator
Simulate likely monthly costs based on expected usage.
Usage limits
Set per-user-group cost ceilings and manage upgrade requests.