Outlook Add-in

Install and roll out the meinGPT Outlook add-in for users and Microsoft 365 admins

Install and Set Up meinGPT for Outlook

This guide explains step by step how to install and set up the meinGPT Outlook add-in. The add-in brings the meinGPT platform directly into Outlook so you can summarize email threads, ask follow-up questions, and draft replies.

Add-in or Microsoft 365 connector? What's the difference?

Outlook Add-inMicrosoft 365 connector
Where it runsDirectly inside Outlook (web/desktop) as an add-inIn meinGPT, as a tool for chats/assistants
What it doesShows meinGPT in the Outlook side panel, e.g. for quickly summarizing an open emailReads/writes emails, calendar, contacts via Microsoft Graph, usable in any chat or assistant
SetupInstalled via the Microsoft Store / AppSourceOAuth connection via the connector settings

The two can be used independently — the add-in doesn't replace the connector, and vice versa.

Requirements

  • Supported versions: Outlook on the web, Outlook for Windows (classic and new), and Outlook for Mac
  • Your organization may allow or restrict add-ins. If an option is missing, check with your IT team or a Microsoft 365 admin.
  • A meinGPT API key is required to sign in to the add-in. The API is an Enterprise feature and must be enabled for your organization – if it isn't, the meinGPT API menu entry under Account won't be there; in that case contact enterprise@meingpt.com or a workspace admin.

Installation for end users

From the store (AppSource / "Get Add-ins")

Note: Depending on the Microsoft Store or Outlook language, the add-in may appear as meinGPT or myGPT. If one name does not show up in search, try the other variant as well.

Outlook on the web and new Outlook for Windows

  1. Open Outlook.
  2. In the top bar, go to More Apps and then Get Add-ins.
  3. Search for meinGPT.
  4. Open the add-in and select Add.
  5. Optional: In the message view, open More Apps and pin meinGPT to the toolbar for faster access.

Outlook for Windows (classic)

  1. Open File -> Manage Add-ins. This opens add-in management in the browser.
  2. Open the Store / AppSource.
  3. Search for meinGPT and select Add.

Outlook for Mac

  1. Open Tools -> Get Add-ins.
  2. Search for meinGPT.
  3. Select Add.

Note: After installation, meinGPT appears in the read or compose surface under Apps / More Apps or as its own ribbon icon. Use Pin to keep it visible.

Organization-wide rollout for admins

Microsoft 365 admins can deploy the add-in centrally:

  1. Open the Microsoft 365 Admin Center.
  2. Go to Settings -> Integrated apps -> Add-ins.
  3. Select Deploy Add-in.
  4. Choose AppSource as the source and search for meinGPT.
  5. Assign the add-in to all users, specific groups, or selected users.
  6. Review the configuration and complete the deployment.

After that, the add-in appears automatically in the Outlook clients of the assigned users.

First sign-in and usage

  1. Create an API key in meinGPT: from the user menu in the lower-left corner, open Profile Settings and select meinGPT API under Account.
  2. Select an email. The add-in only works when a message is selected.
  3. Select Open chat. The very first time you open it, the add-in shows its own API key field – paste the key you created in step 1 there and confirm with Save & Continue.

Updating the API key later

If the key is reset or recreated in meinGPT, the add-in does not pick that up automatically – the old key stays stored locally. In the add-in, open the settings icon at the top and select Logout to clear the stored key. The add-in then shows the entry screen from step 3 again, where you paste the new key.

Troubleshooting

The add-in does not appear or cannot be opened

  • Restart Outlook and make sure all Outlook windows are fully closed first.
  • Check whether the add-in is enabled under Manage Add-ins.
  • On company-managed devices, confirm with IT whether policies or restrictions are blocking the add-in.

The add-in keeps getting disabled

  • Open File -> Options -> Add-ins.
  • Under Manage, choose COM Add-ins and then Go....
  • Enable the checkbox for the add-in and confirm with OK.
  • If Outlook offers it, select Always enable.

Error message when opening chat or sending a message (e.g. "... failed with status ...")

  • First check whether the currently valid API key is actually stored in the add-in: open the settings icon in the add-in -> Logout, then paste the key again. A key that was reset or recreated in meinGPT is not picked up by the add-in automatically.
  • Check under Account -> meinGPT API in meinGPT that the key still exists and wasn't deleted in the meantime.
  • Note the exact error message and status code shown in the add-in (e.g. "status 401", "status 402") – this helps support narrow down the cause. 401 points to a wrong or missing key, 402 to an exhausted credit balance (see Credits system); forward other codes to support.

Privacy and security

  • Access: The add-in only accesses the current message when you actively open it or trigger an action.
  • Transmission: Content is only sent to meinGPT when you start a meinGPT action, such as a summary or reply draft.
  • Privacy: As usual, processing with the AI models remains GDPR-compliant.
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