The Challenge

Ludo Fact — manufacturing mid-market, Europe’s leading games manufacturer — wanted AI as an everyday tool. Data-protection concerns were real. Employee acceptance started lower than hoped. Individual needs and reservations could not be waved away with a one-size-fits-all training.

The bottleneck was not the technology. It was change.

Why meinGPT

The approach stayed deliberately close to people: ongoing training, Q&A sessions, on-site coaching. Support ran closely with Head of IT Michael Oswald — personalized, with a direct feedback loop instead of a rigid rollout deck. Departments were analyzed, concerns taken seriously, enablement adjusted.

Solution

Eight departments came onto the table. More than 100 training sessions took usage into the field. The platform provided the secure frame; the program delivered acceptance. Flexibility was part of the design: feedback changed the path, not only the slides.

Results

• 8 departments analyzed
• 100+ employee training sessions
• 100% company-wide rollout

Hesitation became daily practice — not through pressure, but through repeated, tangible support.

Conclusion

In manufacturing mid-market companies, enablement decides whether AI succeeds. Ludo Fact shows: take acceptance seriously, and you move from the valley to a full rollout — with a platform and a program that fit the people.