---
title: "Usage Limits"
description: "Configure usage limits in the workspace, edit usage tiers, and manage upgrade requests"
canonical_url: "https://meingpt.com/en/docs/admin-guide/usage-limits"
language: en
---

# Usage Limits

Here you can define different usage tiers to cap the maximum cost per user. For each usage tier, you can configure four limits.

## Usage tiers

There are six usage tiers: “Very low”, “Low”, “Medium”, “High”, “Very high”, and “Unlimited”. In the “Unlimited” tier, all usage categories can be used without limits.

## Limits

Per usage tier, you can configure limits for:

- Text generation
  - Using [Chats](/en/docs/platform/chats), running [Workflows](/en/docs/platform/workflows), using [Assistants](/en/docs/platform/assistants), and the in-app assistant Buddy
  - Background actions also count here: document search and website reading during a chat or assistant answer, ingesting/indexing documents into a data pool, and generating text embeddings
- Image generation
  - Using the [Image Generator](/en/docs/platform/image-generator)
- API usage
  - Using the [meinGPT API](/en/docs/api)
- Other
  - Using [Meeting Summaries](/en/docs/platform/summarization)
  - Using the [Translator](/en/docs/platform/translation)

Setting a category's limit to €0.00 fully blocks that category for the affected usage tier. Even the very first attempt in that category (e.g. the first image-generation try) triggers "usage limit reached" — regardless of whether anything in that category was used before.

## When limits reset

Usage-tier limits reset automatically at the **start of every calendar month** (UTC midnight on the 1st). All usage counted toward a member's tier — across all four categories — is set back to zero at that point.

You can see exactly when your limit resets under `Settings > Profile` next to your usage bar.

## From an admin’s perspective

### Adjust usage limits

In `Settings`, you’ll find this view:

![Settings: usage limits](/images/admin-guide/usage-limits/settings-usage-limits.png)

You can find usage limits in the sidebar. At the top, you’ll see the different usage tiers.

In the screenshot, there are two users in the “Very low” tier with a limit of €5.00 per user.

The total shows `2 * €5.00 = €10.00` for the “Very low” tier.

Here you can see the overall budget, in the screenshot also `2 * €5.00 = €10.00`, because users in the “Unlimited” tier are not counted.

If you click `Edit`, you’ll get to the limit settings per usage category. A dialog opens where you can set the four limits individually for each usage tier.

![Edit usage tiers](/images/admin-guide/usage-limits/edit-usage-tiers.png)

### Assign usage tiers

You can assign a usage tier to each user individually:

![Assign usage tiers](/images/admin-guide/usage-limits/assign-usage-tiers.png)

In Settings, navigate to `Members`.

There, you can assign individual users to different usage tiers.

### Handle upgrade requests

Admins are notified about open upgrade requests in the sidebar:

![Open requests](/images/admin-guide/usage-limits/pending-requests.png)

In the lower section of `Settings > Usage limits`, admins can approve or reject user upgrade requests:

![Requests: user upgrade requests](/images/admin-guide/usage-limits/pending-usage-tier-upgrade-requests.png)

Under “Bulk actions”, you can approve or reject all pending requests at once. Clicking the button triggers the action immediately — there's no confirmation dialog and no phrase to type.

Users are notified via email when their upgrade request is approved or rejected.

The history of past requests is available under `Past`.

### Auto-approve upgrade requests

Instead of reviewing every request manually, admins can turn on “Auto-upgrade” at the top of `Settings > Usage limits`. When enabled, upgrade requests are approved automatically — instantly, without any admin action — as long as the requested tier is at or below the tier set under “Auto-approve up to”. Requests asking for a tier above that ceiling still land in the manual queue described above.

This is the fastest way for users to get unblocked on their own: with auto-upgrade on and a high enough ceiling, a user who hits their limit can request the next tier and keep working immediately, with no admin round-trip.

## From a user’s perspective

### View usage limits

Users can view their usage limits via the sidebar and in their profile settings.

#### Limits in the sidebar

![View usage limits in the sidebar](/images/admin-guide/usage-limits/user-limits-sidebar.png)

If you hover over the chart, the details are shown:

![View usage limits in the sidebar, details](/images/admin-guide/usage-limits/user-limits-sidebar-details.png)

#### Limits in the profile

![View usage limits in the profile](/images/admin-guide/usage-limits/user-limits-profile.png)

In Settings, navigate to `Profile`.

Here you can see the current usage tier (in the screenshot: “High”), the amount already used (€132.47), and the total sum of usage limits (€175.00). Below, the spending per usage category is listed.

Here you can request an upgrade to the next higher usage tier.

### Warnings

Users see a warning when they reach 50%, 75%, and 95% of their limit. The message includes a button to request an upgrade to the next higher tier:

![Usage limit warning](/images/admin-guide/usage-limits/usage-tier-warning-50.png)

When users reach 100% of their limit, another warning is shown. From then on, the user can only chat with a free model:

![Usage limit warning](/images/admin-guide/usage-limits/usage-tier-warning-100.png)

### Request an upgrade

In the dialogs shown above, or under `Settings > Profile`, users can request an upgrade to the next higher usage tier:

![Request an upgrade](/images/admin-guide/usage-limits/usage-tier-upgrade-request.png)

The workspace admins will be notified about the request and can process it.